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Re: Adobe Premiere Elements 12 start up problem.

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mattjay84

 

From "Tried all fixes above including upgrading PRE to 8.1", I am assuming that your are working with Premiere Elements 8.0/8.0.1 on Windows 8.1 64 bit.

 

Let us go through the typical Premiere Elements 8 drill...

 

a. 8.0.1 Update installed, apparently yes

 

b. Automatic Background Rendering and AutoAnalyzer features turned Off.

Automatic Background Rendering...See Premiere Elements 8.0/8.0.1 workspace Edit Menu/Preferences/General

AutoAnalyzer - See Elements Organizer workspace Edit Menu/Preferences/AutoAnalzyer Options.

 

c. Is your video card/graphic card up to date according to the web site of the manufacturer of the card. I see two cards mentioned. Often Premiere Elements does not work with a two card situation. Have you tried disabling the Intel HD4600? But before even thinking about that, the important question becomes "Is this a it never worked before problem or one where it worked before but not now?"

 

Let us start here and then plan troubleshooting strategy according to your reply.

 

Thank you.

 

ATR


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