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Photoshop CS3, wanting to batch re-size JPGs, going: file-scripts-image processor, the batch images are greyed out can't be highlighted

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Hi - I am trying to batch re-size JPGs in CS3.  I go: file-scripts-image processor and select a batch of JPGs but these are greyed out and can't be highlighted, therefore can't be re-sized. This function worked in the past and suddenly does not. Reading forums on this topic I find I should remove/trash 'Photoshop Preferences'. But I am struggling to find Photoshop Preferences. Really would appreciate simple instructions written for the layman not a computer savvy individual, on how/where to locate these, please. Many thanks.


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