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Re: My edge animation is not working on Google chrome

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Hi Newton ,

 

Can you try out one thing. We suspect this issue is caused because of the anti-scaling which we apply.

 

Just try to disable anti scaling.Follow the steps below : 
This scale factor can be changed from:
1. Close Animate
2. Open the preference folder:
a. Windows: C:\Users\{username}\AppData\Roaming\Adobe\Edge Animate\4.0.0\
b. Mac: /Users/{username}/Library/Prefrences/Adobe/EdgeAnimate/4.0.0/
3. Open the AppPrefs.xml file in a text editor.
4. Search for the Current line in AppPrefs.xml:
<key>SvgAntiScaleFactor</key>
<float>10</float>

Update this to:
<key>SvgAntiScaleFactor</key>
<float>1</float>
5. Launch Animate.

 

However note: This setting will work only for new animate content that you create after this setting is applied - i.e it will work only for newly pasted SVG’s in a new composition.

Exiting Animate compositions opened after applying the setting(Step 5 above) will still show the same problem. You will need to delete the SVG and copy-paste again.

 

Do let us know if this solution helps in your case too.

 

Thanks and Regards,

Sudeshna Sarkar


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