Please try the steps in :
Creative Cloud Desktop update error A12E1 - getting really tired of this...
Please let us know if it worked for you.
Regards
Rajshree
Please try the steps in :
Creative Cloud Desktop update error A12E1 - getting really tired of this...
https://forums.adobe.com/message/6231724
Please let us know if it worked for you.
Regards
Rajshree