Yeah, Mark, I get it. Adobe doesn't really support their end-users (directly), they leave it up to us to debug their software for them. As a 25+ year SW engineer, I've seen plenty about how such 'user-to-user' forums work, with company employees lurking about, trying to glean something from reports by users trying to get their SW to work, pleas for help from the company, so they can maybe go and fix it. but hey, this is a 'user-to-user' forum, so we'll have none of that. I worked via email with the lead for Au over a year ago, outside the forum, and there is still no solution to the problem. The program crashes nearly every time with first launch after a reboot. Clearly, Adobe spends far too few resources on actually testing their products before they release them. Adobe is not alone in this practice, unfortunately. And why would they be, when you have thousands of users to do the testing for you and you can just sit back and watch the 'forums' to gather your debug input. Nice.
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