I thought this might be a bug, so I report it to Adobe bug system. Bug #: 3814847
Title
Internal Error Code: 12024, 24704628, 24704922, 27638133 while printing some pages out of a book
Description
Problem Description:
I'm experiencing the FM crash / internal errors while printing some pages in a book since yesterday. The FM I have is v12.02.389, and I'm authoring in unstructured mode as well.
Steps to Reproduce:
1. Open an existing fm file with more than 3 pages. (The reason of doing so is I was about to print page 64 to 69 of this chapter to PDF)
2. Go to Print Setup > Properties, disable the "Rely on system font...".
3. Save the changes then go back to File > Print and set the pages to be printed(say, 64 to 69).
4. Click Print (to PDF).
Actual Result:
Crashes with internal error codes : 12024, 24704628, 24704922, 27638133
Expected Result:
The pdf can be printed.
Any Workarounds:
Win 7 (En) + Framemaker 12.02.389 + Acrobat 10.1.11 + English documents.
Test Configuration
My Hardware and Environment details:
CPU: i5-2520M @ 2.5GHz X2
Memory: 8GB
System: Win 7 64bit
HD: 128GB SSD
| App Language(s) | English |
|---|---|
| OS Language(s) | English |
| Platform(s) | Windows 7 64-bit |