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Lightroom vanished

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Lightroom vanished from my computer. I can get no help. I on full disability for ptsd and at this point I am about ready to blow. Why in the hell can't I talk to a real person? Is that so much to ask? I am 67 and don't know jack crap about computers so how in the hell do you expect me do this by myself? I don't function well typing back and forth. Are there live people at adobe, or is it run by computers? Help.


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