I'm not sure what you have changed with ExportPDF, but have used it in the past and there was always sign in page that popped up after you paid the annual fee. Now it keeps trying to sell me the subscription again. How do you use Export now? You have already charged my bank for the fee and I can go to my account when I sign in and see that I'm supposed to have an active subscription, but there is no place to select the option of exporting a PDF to convert to word. I have called Adobe customer care and guess what, no support available there nor help getting to the right people to help. I see from the discussions on this page that it seems to be a common problem.
So, how do I use Adobe ExportPDF?
Is this a scam?
Why did you make it so difficult to use now?