Thanks again. I did upgrade from CS 4, over the phone with an Adobe rep but no longer have that info. I had expected the upgrade to store that info. How could one upgrade and register without a valid program to begin with? This is what I don't understand. There is a valid Au in my account and an Sb. Both originated with the CS4 that I no longer have any info about. I almost understand losing Sb but not Au also.
Sent from my iPad, so there.