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Upload large file to ExportPDF in continuous loop; won't finish or let me stop

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Two days ago I tried uploading a 591 page PDF to Adobe ExportPDF online, to have it converted to docx format.  This worked well with much smaller PDFs.  For a couple of days now I keep getting a spinning icon with the words "Uploading file to Adobe ExportPDF online…". 

 

There is no progress bar or any indication of whether this job is 50% completed or whatever.  No command in Reader and combination of keystrokes lets me cancel or escape.  I tried uploading a one-page PDF to be converted to docx, but now that is just spinning, too.

 

1.  How can I stop the current uploads? 

2.  How can I find out what the maximum size PDF is that this process will convert?

3.  Why doesn't Adobe include a progress bar or some way the subscriber can tell how much longer the process will take?

4.  Why doesn't Adobe include a cancel or escape command for this?


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