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Student CC order pending for two days on Mac, but order does not show up on account.

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I payed for a CC student account two days ago and have yet to have access to any of the applications. When I track the order using the order number it says the order is pending, but when I check my order history on my account no orders show up. What do I need to do? My credit card has not be charged, and the payment shows up as "pending" on my online bill pay. How long does this process usually take? Im really hoping to have access to these apps today/ I needed access yesterday.  Thanks!

 

Peter


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