I've got a couple situations where I help folks with computers that will not spend one moment to learn about how the programs run ... not talking "heavy" but just things like you need to LOOK at something that says "upgrade X now" before checking yes and therefore downloading/installing every browser sales bar/malware package ever created ... for the umpteenth time ... and yea, simple is good.
However, when they're ... um ... allied professionals, who hopefully won't see this as I don't think they ever make it over 'here' from the P-shop or Lr forums ... who need decent machines running good with tons of programs ... it can be rather a challenge sorting their computers out every so often.