First off, this is the biggest pain in my butt having absolutely no way of getting someone on the phone when your tutorials and videos and all that jazz cannot answer my questions. I expect better from a company with such great products and I hope you pass this message of frustration on to the powers that be because just trying to get in touch with someone at Adobe SUCKS!
With that rant out of the way, I am working in Adobe Muse. I have created a website for a nonprofit using Muse. They have a Godaddy domain name and Godaddy hosting.
I cannot for the life of me figure out how to get this site live on the web on there already purchased domain name and hosting through GoDaddy.
I'm jumping through stupid hoops with FTP third party downloads, no specifics on what specific info needs to be put into each field in order to publish using specifically GoDaddy. I NEED SPECIFICS> And no matter what I do, following all tutorials and videos to a T, nothing works.
Seriously, this hassle completely defeats the user friendly purpose of MUSE. I need someone to give me EXACT, STEP BY STEP INSTRUCTIONS. Example, when you ask me to put info into MUSE concerning the website, folders, etc to publish, I need you to tell me EXACTLY where to get that info from godaddy. I also need you to explain this FTP third party crap.
And just so you know, my personal website is hosted through adobe biz cat and that sucked too, but at least the stupid thing works. And I've been an Adobe customer for over a decade. I love you guys, but seriously....this needs to be easier.
I need exact, precise, hand holding, detailed step by step instructions on how to go live with an Adobe Muse site with a third party hosting and domain service. Explain every single step like I am a four year old OK?!
Is there any chance you can provide this info?
Your help is greatly appreciated and I'm sorry I'm so pissed off, I know its not your fault friendly customer support person, but really, this is freaking frustrating and stupid.