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Serial Number is TOO short to Enter???

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I just bought CS6 Photoshop Extended Student/Teacher Edition because I didn't want to pay for the newer CC version. So I've done all the forms and sent them away. I've received an email that said ok that I am a student and that I can have it, all good so far. So I've entered some stuff they sent me from the email and its started downloading. I stayed well past 12am waiting for this to finish downloading presuming that as soon I left the page there would be a symbol that said Photoshop CS6, of course it didn't and I was too tired at that point to start looking so I left it, its now been a week later and I've noticed something on the home screen and I have gone into it, following all the steps its given me, it wants a serial number. That's fine I still have that, BUT its too short to enter, its wants another set of numbers entered that I don't have. I have looked at all the help questions on here saying that if I received a card it should be on the back with 19 numbers, I have counted  and there are 19. So now I am confused on whether the card is the right one or are the numbers they gave in the email the ones I should enter, and if they are well I don't posses them anymore cause I deleted the email thinking I wouldn't need it anymore (stupid idea). So what should I do????


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