Thanks Jeff - you are right this is a support forum ... but guess what - this is when people pay attention ... not when it's behind closed doors - then it's easier to just ignore.
In any case what you say is certainly correct - support forums =.
We finally got to moving over to the Cloud base of Photoshop. ( CC PS )
Installed cloud - installed CC PS - all good so far - then open Photoshop - it closed immediately.
Was Cloud open - Yes
Tried rebooting - just in case.
Opened PS - splash screen - menus all going - it closed again.
Ok Check the net - yep its a known issue.
Close Cloud - open PS - Now it tells me I have a trial version.
Open up a chat version of help with Adobe - after a while - and several attempts to fix I get told that I would be contacted the next day as it was beyond their area of help.
1 day - no call - 2,3,4 ...... ok I get it I'm not getting a call.
I call them.
Someone will help tomorrow.
Nope !
So I call back - now the guy on the phone was nice - he really did try to help - about half an hour to an hour later - no good he had to escalate it up the chain - I did tell him I had tried everything he did.
So .... we will call you back tomorrow with a new Tech. .... yeah you guessed it .... no call 3 days later.
Really - c'mon!
In any case this is the issue - it wont start and stay active for me to use.
We did finally get past the part where it thought it was a trial version ....... now it just wont start .......
So yeah Jeff I am pretty pissed off and have had a rant.
Still not fixed.
CS 5 Suite works fine - and so does the Downloaded version of Lightroom.
OS - Windows 7 Ultimate
32MB ram
Photoshop Opens and closes immediately.
"You have cross-posted the exact same message in multiple forums...what you are doing won't actually help you...you know that right?"
Was actually hoping someone else has gone down the road and found Adobe more helpful ......
I do appreciate your point of view.