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Weird hotkey problem on CS6

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My friend on a Mac has a weird problem and asked for my help. But I am not Mac savy and don't know what to do.

 

When I use a hotkey, for example if I click the "B" key to jump to the brush tool, PS will jump to that tool but immediately jump back to the previous tool - it won't stay there. It will stay there only if I use "shift + B" or if I manually click on the brush tool using my mouse/pen. Same thing if I click on the "S" key to jump to the clone tool or "H" for handtool etc..etc..etc.

 

I already trashed the prefs but that did not solve the problem. What else could I try?

Thanks.


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