I have a PSD that I've been working on for many months. This week I got a new computer. When I open this file on my new computer, I am unable to save it as a PSD. The file size, according to Windows Explorer, is 600MB. According to PS CC's Document Size displayed at the bottom of the Document Window, the document size is 288.4M / 1.77G. Yet when I try to save this file on my new computer, I get this error:
Could not save as "filename.psd" because the document is bigger than 2 gigabytes.
See help topic "Saving Files" for more information.
I don't understand how I've been working on this document for the last several months and never had a problem with saving it, yet now on my new computer, it is unable to save. My new computer has a secondary SSD harddrive that I am using as the primary scratch disk. The new computer also has more RAM and a better processor. I had copied all of my preferences files from the old computer to the new, and I don't see any settings that are different between the two computers. Can anyone please provide some direction?
(Note: I've been running PS CC x32 because the x64 version isn't stable on my computer.)
File size as displayed in Windows Explorer: 600,941KB.
NEW: Document size as displayed in Document Window: 288.4M / 1.77G
OLD: Document size as displayed in Document Window: 288.4M / 1.77G
NEW: Adobe Photoshop Version: 14.2 (14.2 20131211.r.515 2013/12/11:23:00:00) x32
OLD: Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x32
NEW: Operating System: Windows 7 64-bit
OLD: Operating System: Windows 7 64-bit
NEW: Version: 6.1 Service Pack 1
OLD: Version: 6.1 Service Pack 1
NEW: Physical processor count: 4
OLD: Physical processor count: 8
NEW: Logical processor count: 8
NEW: Processor speed: 3591 MHz
OLD: Processor speed: 2394 MHz
NEW: Built-in memory: 32694 MB
OLD: Built-in memory: 30718 MB
NEW: Free memory: 25810 MB
OLD: Free memory: 25633 MB
NEW: Memory available to Photoshop: 3255 MB
OLD: Memory available to Photoshop: 3255 MB
NEW: Memory used by Photoshop: 60 %
OLD: Memory used by Photoshop: 69 %
NEW: Image tile size: 128K
OLD: Image tile size: 128K
NEW: Image cache levels: 6
OLD: Image cache levels: 6
NEW: Scratch volume(s):
C:\, 930.2G, 686.5G free
B:\, 111.8G, 103.6G free
OLD: Scratch volume(s):
C:\, 930.7G, 567.1G free