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Re: error -603 (could not install extension) notification keeps popping up when I sign into CC even though I've installed the extension trough Extension Manager

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Hi,

 

Would you let us know which add-on show 603 error. Can you find this add-on from https://creative.adobe.com/addons/my_addons (even it is a free add-on)?

And we need following informations:

 

* Your device (windows or Mac)

* How did you use Extension Manager to install that add-on? Where do you get the zxp file? Did you install that add-on from Adobe Exchange Panel?

 

1.  Create a file called exmancoreliblog.yes and copy it to

Mac: /Users/<name>/Library/Application Support/Adobe/Extension Manager CC/Log/

Windows: C:\Users\<name>\AppData\Roaming\Adobe\Extension Manager CC\Log

2. Restart Extension Manager and reproduce your issue

3. Send us ExManCoreLibrary.log file in that log folder to exman.beijing@gmail.com


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