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Re: tv.adobe.com

I'm experiencing the same problem as in the original post: the tv.adobe.com instructional videos present only a black rectangle.  I'm running OS 10.6.8, Firefox 26.0 (in either normal or safe mode -- makes no difference), and the latest version of Flash (14.0.0.125).

 

I see almost the same problem in Safari (5.1.8), except that in Safari there's a link for the HTML5 alternative, which works.  In Firefox, that link is not visible.

 

The Settings and Global settings (accessed by right-clicking the video window) seem correct; hardware acceleration and local storage are both enabled.  What other settings might be relevant?

 

Thanks for any insights -- this is frustrating.

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